The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service

What cost savings and business benefits can you achieve with Dynamics 365 Customer Service? For ideas, read this Forrester TEI survey showing how a composite organization benefitted from a 315% ROI, $1.13 million in new profitability and 40% increase in agent productivity. DM to discuss how Dynamics 365 Customer Service can help your service organization get the actionable insights it needs to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work.

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Microsoft is a Leader in The Forrester Wave™: Customer Service Solutions, Q1 2024

Considering a technology investment? LogixCare, LLC recommends looking at Microsoft Dynamics 365 if your goal is transforming service operations. Named a Leader in the Forrester Wave™, it gets the highest scores 🏆possible in business intelligence, process management and collaboration. Download your complimentary copy of the report here 👇 @Microsoft Dynamics 365

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9 cloud strategy questions every IT leader must answer

CIO’s “9 Cloud Strategy Questions Every IT Leader Must Answer” makes one thing clear: cloud has evolved far beyond cost reduction. Leaders today must weigh hybrid and multicloud choices, AI integration, regulatory shifts, and the risks of cloud repatriation. This article frames the nine essential questions every IT leader should be asking to ensure their cloud strategy delivers agility, resilience, and innovation. 👉 Read the full piece here:

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