Megacable boosts productivity for 11,000 employees with Microsoft 365 Copilot | Microsoft Customer Stories

When Megacable needed to respond faster to millions of operational interactions, it turned to Microsoft 365 Copilot and its internal chatbot, Megan. The company enabled 11,000 employees and reached 100% Copilot adoption across its 2,000-person sales team, giving people quick access to product and pricing information when they needed it. Read the story for ideas on how you can use Microsoft 365 Copilot to support similar goals. @Microsoft Copilot

How does a telecommunications company serving millions respond faster when information lives across dozens of systems? This customer story shows how Megacable enabled 11,000 employees with Microsoft 365 Copilot and reached full adoption in sales, centralizing internal knowledge and speeding access to the information teams need. Read the story to learn from Megacable’s experience bringing AI into daily work and customer service across the organization.

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